92ro is here to make gaming enjoyable – and that only works when it stays within healthy limits. This page covers the tools available to you, the warning signs to watch for, and practical guidance that any player in Pakistan can use to keep their gaming in a good place.
This platform is strictly for adults aged 18 and above. Gaming is entertainment. Please play within your means.
You do not need to contact anyone to use these – they are right there in your account settings
Set a daily, weekly or monthly PKR deposit cap on your account. Reductions take effect immediately. If you want to increase a limit you have previously set, there is a cooling-off period before the increase kicks in – by design, so impulsive decisions do not override a considered limit.
Set an alert that notifies you when you have been active for a set amount of time – 30 minutes, one hour, two hours, whatever works for you. It is easy to lose track of time when a match is live or a slot session is going well. This keeps you aware without interrupting your game.
Take a planned break from the platform for anywhere from 24 hours to several weeks. During a cooling-off period your account is inaccessible for gaming, though you can still log in to check your balance or request a withdrawal. This is different from self-exclusion and can be ended after the set period.
If you want a longer or indefinite break, self-exclusion closes your account for gaming entirely. You choose the duration – from six months to permanent. Requests are actioned within 24 hours. Any available balance is returned to your verified PKR payment method after the exclusion is confirmed.
Your transaction history, net win/loss summary and session data are always available in your account. Checking this periodically is a straightforward way to stay aware of where your gaming actually stands, rather than relying on impressions and memory.
Our support team is available around the clock through live chat. If you want to activate a tool, discuss a concern or just need to talk through your options, they are there. Responsible gaming requests are treated as a priority and handled with full confidentiality.
Responsible gaming is a phrase that gets used a lot, but it is worth being specific about what it actually means in practice, especially for players in Pakistan where online gaming is a relatively new kind of entertainment for many people.
At its core, responsible gaming means treating online casino games, slots, cricket betting and live casino the same way you would treat any other form of paid entertainment – a limited budget, a time allocation and a clear separation between the money you have set aside for gaming and the money you need for other things.
If you are betting on PSL matches or placing spins on a slot while PSL is live, it should feel similar to buying a ticket to a match or paying for a streaming subscription. You are paying for the experience. Some sessions will go your way; others will not. Over a long enough period, the house edge means the platform collects more than it pays out on average. This is how all gaming platforms work, and being clear-eyed about it is the foundation of responsible gaming.
92ro provides tools to help you stick to the decisions you make when you are thinking clearly. Deposit limits lock in a budget. Session reminders prevent hours from passing unnoticed. Cooling-off periods give you space when a run of bad luck is affecting your decision-making. Self-exclusion is there when you need a real break. None of these tools require anything from you except choosing to use them.
We also encourage players to be honest with themselves. Gaming becomes a problem when it starts to affect things that matter more – family responsibilities, financial stability, work or sleep. The warning signs section below lists specific things to watch for.
Set a monthly PKR gaming budget before you start, and treat it as a fixed entertainment expense – like a subscription or a day out.
Only deposit money you can genuinely afford to lose. Never use rent, utility money, loan funds or money earmarked for family needs.
Set a session time limit before you start – half an hour, one hour – and stop when the timer goes off regardless of your session result.
Do not play to recover losses. If you have hit your budget for the day, the right move is to stop and come back another time with a fresh session.
Balance your time. Gaming is one activity among many. If it is replacing other things you used to enjoy or time with people you care about, that is worth paying attention to.
Review your transaction history every month. Seeing your actual net position – rather than just remembering the wins – gives you an accurate picture of your gaming spend.
Use the deposit limit feature in your account to put a hard cap on what you can spend in a given period. It removes the temptation to override your own budget when things are not going your way.
These are not judgements – they are patterns that suggest gaming may have moved from entertainment into something that needs attention
You find yourself depositing more than you planned to because you want to recover what you lost in the current session.
You are using money that was meant for something else – groceries, bills, travel, family expenses – to fund your deposits.
Gaming sessions are running longer than intended, and you find it difficult to stop even when you planned to.
You are hiding your gaming activity or the amount you are spending from family members or people close to you.
Winning feels like a relief rather than a bonus – as if you were counting on it to cover something, rather than being pleasantly surprised by it.
You feel irritable, anxious or restless when you cannot access the platform, or when a session ends badly.
Gaming is taking time away from things that used to matter to you – work, family, exercise, social activities.
You have tried to cut back or stop before, and found it harder than expected to follow through on that decision.
Step-by-step for each tool available in your 92ro account
Log in to your account and go to Account Settings. Select Responsible Gaming, then Deposit Limits. Choose daily, weekly or monthly and enter your PKR amount. The limit applies immediately. To reduce it, the change takes effect at once. To increase it, you will need to wait out a review period.
In Account Settings under Responsible Gaming, select Session Reminders. Set your preferred alert interval – the platform will notify you when you have been active for that long. You can set multiple intervals if you like, such as a 30-minute alert and a one-hour alert.
Go to Account Settings, then Responsible Gaming, and select Cooling-Off Period. Choose your duration – from 24 hours up to several weeks. Your account becomes inaccessible for gaming for the selected period. You can still log in to request a withdrawal of available funds.
In Responsible Gaming settings, select Self-Exclusion and choose your exclusion period. For permanent exclusion, contact support via live chat. Exclusions are actioned within 24 hours. Available balances are returned to your verified PKR payment method once the exclusion is confirmed.
In your account, go to Transaction History for a complete record of deposits, withdrawals and gaming activity. You can filter by date range to see your net position over any period. This is the most accurate way to understand your actual gaming spend.
If you would rather talk through your options with a real person, our live chat support is available 24/7. Simply open the chat in the platform and let the team know you have a responsible gaming concern. These conversations are treated as confidential and with full respect.
These questions are not a clinical assessment, but honestly answering them gives you a useful personal check-in
Straightforward answers to what Pakistan players most often ask