These terms govern your use of the 92ro platform. Please read them carefully before registering or placing any bets. By creating an account you agree to everything set out below.
A plain-language summary of the most important points in these terms
You must be at least 18 years old to register. Each player may hold only one account. Duplicate accounts are not permitted and will be closed, with any outstanding balance subject to review.
All registration details must be truthful and current. 92ro may request identity verification at any stage. Providing false information is grounds for account suspension and forfeiture of funds held in the account.
All bonuses and promotions come with wagering requirements and eligibility conditions. Read the specific promotion page before claiming. Attempting to manipulate bonus conditions will result in bonus removal and possible account review.
All PKR withdrawals are processed to verified payment methods in the account holder's name. Third-party withdrawals are not permitted. Withdrawal processing times and limits are set out in the Payment Terms section.
Fraud, collusion, use of bots or automated software, arbitrage exploitation and any attempt to manipulate platform outcomes are all strictly prohibited. Accounts found in violation will be closed and winnings may be voided.
Every 92ro account has access to deposit limits, session time reminders, cooling-off periods and self-exclusion. Using these tools is entirely your right and will be actioned promptly whenever requested.
Access to and use of the 92ro platform is conditional on your acceptance of these Terms. The Terms apply to all areas of the platform including the sportsbook, live casino, slots, fish games and any other product or feature made available now or in the future.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 92ro. In the event of any conflict between these documents, these Terms take precedence unless a specific policy document expressly states otherwise.
By continuing to use the platform after any update to these Terms, you accept the revised version. We will make reasonable efforts to notify registered users of material changes via the contact details on file.
To open an account with 92ro, you must satisfy all of the following requirements at the time of registration and throughout the period your account remains active:
Only one account is permitted per individual. Where duplicate accounts are identified, 92ro reserves the right to close all but the earliest-opened account and to withhold any balances held in the duplicate accounts pending investigation.
You are solely responsible for maintaining the confidentiality of your login credentials. Your password should not be shared with any third party under any circumstances. 92ro will never ask for your password via email, chat or any other communication channel.
You are responsible for all activity that takes place on your account, including any bets placed or transactions made by a third party using your credentials. If you suspect unauthorised access to your account, you should contact 92ro support immediately and change your password without delay.
We strongly recommend enabling two-factor authentication, which is available in your account security settings. This adds a meaningful additional layer of protection, particularly given that your account balance is denominated in PKR and connected to your JazzCash or Easypaisa account for withdrawals.
92ro accepts no liability for losses resulting from your failure to keep your credentials secure, except in cases where the loss is directly attributable to a security failure on the platform's side.
All deposits to your 92ro account are processed in PKR. The following payment methods are currently supported for deposits:
Minimum and maximum deposit amounts vary by payment method and may be updated from time to time. Current limits are displayed in the deposit section of your account. Deposits are credited to your account balance as soon as they are confirmed by the payment provider, which for methods like JazzCash and Easypaisa is typically instant.
All funds deposited must originate from a payment method that is registered in your own name. Third-party deposits – where the source account belongs to another individual – are not accepted and any such transactions will be returned where possible or held pending verification.
You may request a withdrawal of available funds from your account at any time, subject to the following conditions:
Withdrawals are processed to the same payment method used for your most recent deposit where possible, or to a verified method registered to your account. Processing times are as follows: standard accounts within 24 hours; VIP account holders within a shorter priority window. These timelines begin from the point of approval and may be extended in cases where additional verification is required.
92ro reserves the right to request supporting documentation before processing any withdrawal above a specified threshold. This is a standard security and anti-fraud measure and is not specific to any individual account holder.
92ro may offer bonuses, free bets, cashback and other promotional incentives from time to time. All bonuses are subject to specific terms that will be stated on the relevant promotion page. General conditions that apply to all bonuses unless otherwise stated include:
All bets placed on the 92ro sportsbook are subject to the specific rules for each sport and market. For cricket – including Pakistan Super League, T20 internationals, Test matches and one-day internationals – match rules, settlement procedures and void conditions are set out in the sports betting rules section accessible within the platform.
For casino games including live baccarat, roulette, blackjack and game shows, the rules of each game are displayed within the game interface. In the event of a technical failure during a live casino session, the hand or round will be settled based on the result at the point of failure where a conclusive result can be determined. Where it cannot, bets will be voided and stakes returned.
92ro reserves the right to void any bet placed after an event has concluded or where the odds were incorrectly set due to a technical error. In such cases, stakes are returned to your account balance.
The following activities are strictly prohibited on the 92ro platform. Engaging in any of these will result in immediate account suspension and may lead to permanent closure and forfeiture of funds:
Where prohibited conduct is suspected, 92ro may freeze account funds pending investigation. If the investigation confirms a breach, funds may be forfeited. 92ro cooperates with relevant financial institutions and law enforcement bodies where required by law.
All content on the 92ro platform – including but not limited to software, game content, graphics, logos, trademarks, text and layout – is the property of 92ro or its licensed providers and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, reverse-engineer or create derivative works from any part of the platform without prior written authorisation.
92ro provides the platform on an "as is" basis. While we aim for 99.9% uptime and continuous availability, we do not guarantee that the platform will be free from interruptions, errors or technical issues at all times.
To the fullest extent permitted by applicable law, 92ro's liability to any account holder for losses arising from use of the platform – whether direct, indirect, incidental or consequential – is limited to the amount of funds held in the relevant account at the time the claim arises.
We are not liable for losses resulting from circumstances beyond our reasonable control, including but not limited to internet outages, mobile network failures, actions of third-party payment providers or events of force majeure.
Nothing in these Terms limits our liability for fraud, gross negligence or any other matter where limitation of liability is not permitted under applicable law.
You may request closure of your account at any time by contacting support. If your account has an available balance at the time of closure, we will process a withdrawal to your verified payment method after completing any outstanding verification steps.
92ro may suspend or close an account at its discretion in cases including but not limited to: suspected breach of these Terms, identity verification failure, suspected fraud, receipt of a chargeback from your payment provider, or a court or regulatory order requiring us to do so.
Where an account is closed due to a breach of these Terms, any bonus funds and winnings derived from bonus play are forfeited. Deposited funds that have been wagered at least once may be returned at 92ro's discretion following completion of the investigation.
92ro takes responsible gaming seriously. Every account holder has access to the following self-management tools at no cost:
Gaming should be entertainment, not a source of financial stress. If you feel that your gaming is becoming difficult to control, we encourage you to use these tools and visit our Responsible Gaming page for further resources and guidance. The platform is strictly for adults aged 18 and above.
92ro collects and processes personal data as described in our Privacy Policy. By registering an account, you consent to the collection and use of your data in accordance with that policy.
We use your data to operate your account, process transactions, verify your identity, fulfil our obligations under applicable law and, where you have opted in, to send you relevant promotional communications. We do not sell your personal data to third parties for their own marketing purposes.
92ro may update these Terms at any time. When material changes are made, we will notify registered users via the email address or phone number on file, and we will update the "Last Updated" date at the top of this page. It is your responsibility to review the Terms periodically.
Continuing to use the platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree with a revision, you should close your account before the revision takes effect.
If you have questions about these Terms or need to raise a concern related to your account, please contact the 92ro support team. Our support is available 24/7 through the live chat function in the platform.
You can also reach us by email at [email protected]. Please include your registered username and a clear description of your query so we can assist you efficiently.
For concerns specifically related to responsible gaming or self-exclusion, please visit our dedicated Responsible Gaming page where specific contact options and immediate tool access are available.